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Staying connected and collaborating with your now virtual team

With so many organisations, including GP surgeries and clinics, now working remotely, it's so important to stay connected with our teams throughout the day. Whether that's for a team meeting to start the day or collaborating with a wider team about a particular patient over the course of a few days.

In this vlog, Katie Nicholas (Public Sector Consultant) provides a step by step guide to setting up your first group call using Microsoft Teams, empowering you to seamlessly collaborate with your virtual team. 

Topics discussed include:
  • A step by step guide on setting up your first Microsoft Teams call
  • Stay connected with your now virtual team
  • Collaborating throughout the day with your team
  • How GP surgeries are using Microsoft Teams to run daily virtual team meetings

Watch now to learn more:


Katie is on hand to help you understand more about how Microsoft Teams is being used to help teams stay connected.

Contact me


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Hybrid Working in the Contact Centre: 5 Considerations for Success

Who would have believed that virtually overnight contact centres could transform? A predominantly bricks and mortar-based operation, forced through the pandemic, was able to move to the majority of agents working from home. Ok, for some it was painful at first, but it proved that homeworking for contact centres was possible and more than that, it highlighted a number of advantages of hybrid working.

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The 3 Pillars of Success

The 3 Pillars of Success


How we access and interrogate data defines our strategies around growth. Harnessing the data we gather unlocks the value in our customer base and gives us insight into how to best serve them.