<img src="https://secure.leadforensics.com/161977.png" alt="" style="display:none;">

Microsoft Teams part of your UC strategy? 

If you aren't using Microsoft Teams, is it fair to assume you are thinking about using it?  Or, if you are using Microsoft Teams, is it likely you haven't had time to fully embrace all of the options available to you?

Are you aware that Teams can now be integrated with your existing Mitel PBX, enhancing your collaboration experience?

In her latest vlog, Katie Nicholas, NHS Consultant, talks about the recent uptake in Teams across the NHS and the importance of integrating to the outside world.

We are hosting a NHS Virtual Roundtable, on 4th June at 2 pm, if you are a NHS Trust and would like to join us, please register your interest here.

If you would like to talk to the Public Sector team at CVD, please get in touch.

Contact me

 

/ Insights / Opinion /

Hybrid Working in the Contact Centre: 5 Considerations for Success

Who would have believed that virtually overnight contact centres could transform? A predominantly bricks and mortar-based operation, forced through the pandemic, was able to move to the majority of agents working from home. Ok, for some it was painful at first, but it proved that homeworking for contact centres was possible and more than that, it highlighted a number of advantages of hybrid working.

/ Insights / Opinion /

The 3 Pillars of Success

The 3 Pillars of Success

Data is EVERYTHING.

How we access and interrogate data defines our strategies around growth. Harnessing the data we gather unlocks the value in our customer base and gives us insight into how to best serve them.